What Our Clients Have to Say


Posted by: Madison and David Sederis
Posted: 1/11/2020

  • I really appreciated the vet techs and Dr. Long consoling me when I was a crying mess over my dog’s injury. Not only was the care exceptional, they even re-bandaged her paw when they weren’t satisfied with the first attempt, but they went above and beyond by making me feel better about everything during the process.

Posted by: Aimee & Richard Brickner
Posted: 1/7/2020

  • Everything was great! It was our first time seeing Dr. Long and she was wonderful with both of the dogs. We’ve started Dixie on a glucosamine supplement–she likes them! And are grateful for the dental intervention plan that was emailed to us for Sadie. As soon as we have the money saved we’ll move ahead with it. Thank you!

Posted by: Christina & Joe Stinnette
Posted: 12/13/2019

  • The staff are considerate of each animal. Our dog doesn’t do well with others and the practice takes this into consideration. I always feel each staff person is invested in the best outcomes for my pet. Thank you!

Posted by: William Tucker
Posted: 12/12/2019

  • Staff and DVM Farah Hayes were knowledgeable and great to work with.

Posted by: Nancy & Arthur Markos
Posted: 12/12/2019

  • Dr. Freedman, Becky and Kelly were professional, outstanding and caring with Booker. Great place to take your pets

Posted by: Michelle Gunzelman
Posted: 12/10/2019

  • THEY love on my dog as much as I do.

Posted by: Michelle Kizer
Posted: 12/4/2019

  • Words cannot express how very thankful we are for the wonderful care we received from Dr. Freedman and his staff. They were so kind, compassionate, and took such good care our sweet girl.

Posted by: Frances Hardey
Posted: 11/27/2019

  • The staff is always great!

Posted by: Carolyn Beverly
Posted: 11/26/2019

  • I called last minute on Fri morning and was able to get in later in the morning because the staff was so accommodating. I was so grateful not to have to wait through the weekend for an appointment.

Posted by: Peg Gilliland
Posted: 11/18/2019

  • The best veterinary practice ever!

Posted by: Laura and Sheldon Hunt
Posted: 11/15/2019

  • Geeters is doing GREAT. Within 8 hours of his first prednisone he was moving better and seemed to enjoy walking around his yard! I’m very happy! Thank you.

Posted by: Christie Aderholt
Posted: 11/14/2019

  • Friendly and competent staff

Posted by: Kelsey Davis
Posted: 11/13/2019

  • Thank you all for taking such wonderful care of Moose! I appreciate how thoughtful, professional, and communicative all of the staff are 🙂

Posted by: Faye Cason
Posted: 11/10/2019

  • Staff exhibited high level of care and concern.

Posted by: Carolyn & John Miller
Posted: 11/4/2019

  • We are so pleased that you really care about Berlin’s experience and try to have him interacting with staff members who are familiar with him. He especially liked the peanut butter this time.

Posted by: Katherine Mundell
Posted: 10/29/2019

  • Dr. Long was very understanding regarding our decision to not aggressively treat Huey. The anti-inflammatory prescription she provided seems to be helping. We noticed a difference in Huey’s mobility by Sunday. Thank you!

Posted by: Patrick & Ann Sheridan
Posted: 10/26/2019

  • Excellent and caring staff

Posted by: Lori & Donny Robey
Posted: 10/22/2019


Posted by: Keith and Pam Vanderbeek
Posted: 10/18/2019

  • Becky was so great with Willie and Eli. She is gentle and caring and affectionate.

Posted by: Brittany Harton & Nicols Palacio
Posted: 10/17/2019

  • Dr. Freedman always remembers the details of the whole family. It’s nice that he has that rapport with patient’s family

Posted by: Liz and Don Heres
Posted: 10/11/2019

  • We felt very welcome by both staff and Doctor. Dr. Freedman possesses both intellect and a sense of humor which is quite refreshing.

Posted by: Rachel Davis
Posted: 10/4/2019

  • The doctors and staff are all so amazing! Thank you for all you do!!

Posted by: Nikki & Ryan Shrader
Posted: 9/27/2019

  • Dr. Freedman is amazing. He’s so personable and pleasant, and makes every visit fun. Everyone on staff clearly loves animals, and my pet is always as comfortable as he can be. The office is clean and welcoming, and we are happy with our vet choice!

Posted by: Ada Volentine
Posted: 9/26/2019

  • CoCo and I have loved coming here to see Dr. Freedman and his staff. Knowledgeable and caring and wonderful people. CoCo and I are moving, and we both hope to find a vet half as great as Dr. Freedman. Thank you all for many years of taking care of my family (eg, my pets).

Posted by: Allison Erlinger
Posted: 9/21/2019

  • Everyone was very friendly and outstanding at interacting with Milton. This was our first visit and we felt very welcomed and well taken care of! We are so happy to have found such a great vet in our new city.

Posted by: Elizabeth Diamond
Posted: 9/13/2019

  • We love Dr. Freedman and we have total confidence in his care. Dr. Freedman is one of those doctors with so much knowledge, skill, and experience that he makes it look easy; one gets the impression that he diagnoses based on instinct. On top of all that, he has great compassion for our cat. Thanks again!

Posted by: Rachel Dawes
Posted: 9/6/2019

  • I was very pleased with Dr. Haynes. She was so sweet and accommodating to me and my two kitties.

Posted by: Kate Parnin
Posted: 9/2/2019

  • My dog does not do well around other dogs, and the staff was very accommodating and helped to make sure the lobby was clear for me to bring my dog in, and got us straight into a room. I also appreciate how much time the vet and vet tech spent with me in the room. I had questions about a nutritional supplement, and Dr. Long researched it for me after my appointment and emailed me more information, which I greatly appreciated.

Posted by: Pam and Andy Holden
Posted: 8/29/2019

  • Always a pleasure! Richard is a dear friend who we have been going to with our dogs for over 20 years….he saved the life of our Casey, detecting osteosarcoma very early; Casey became the longest living canine in Virginia with that diagnosis…..staff are wonderful! Thank you so much! We look forward to seeing you soon! Andy and Pam Holden

Posted by: Peg Gilliland
Posted: 8/29/2019

  • We love Albemarle Vet and everyone who works there! THE VERY BEST!

Posted by: Cindy and Harrison Turnbull
Posted: 8/23/2019

  • Morgan and Dr. Freedman were very attentive to Huntley with extra pats since he’d been through a rough experience from the fire at Pampered Pets.

Posted by: Michael Spencer
Posted: 8/22/2019

  • Dr. Freedman and his staff are the bomb point on all the time

Posted by: Wayde Jennings
Posted: 8/21/2019

  • Attentive and caring service for my pet.

Posted by: Shelley Duncan
Posted: 8/21/2019

  • Excellent customer service, very professional and friendly. Very pleased with the facility on first visit.

Posted by: Frank Pilk
Posted: 8/11/2019

  • Long drive, but Grady is treated so well.

Posted by: Elissa and Carl Montalbano
Posted: 8/10/2019

  • Front desk was exceptional and so was everyone else 👍🏼

Posted by: Lori & Donny Robey
Posted: 8/7/2019

  • All I can say is YALL ROCK! Dr. Freedman love you so much and you are the BEST. LOVE the “candle” I saw at check out for those who are there to have there pets put to sleep-what an awesome idea and thing to do-so thoughtful-Cherish thank you for taking care of us “ALL” while we were there, Amy nice to see you and Vanessa Welcome Aboard 🙂 love you girls!

Posted by: Susan Tortora
Posted: 8/7/2019

  • Dr Freedman is excellent with his expertise and kindness towards my Sophie.

Posted by: Leslie Chisholm
Posted: 8/4/2019

  • Becky was WONDERFUL! She explained the suggested tests/vaccines clearly and simply and didn’t push me into services Sunny didn’t need. Her customer service was excellent and I thoroughly enjoyed talking with her. Please tell her I said so; I didn’t get the chance to thank her in person.

Posted by: Whitney and Alexander Bangley
Posted: 7/29/2019

  • Thanks for the toy to occupy my loud and dramatic boy! 😉

Posted by: Bill & Carolyn Wagoner
Posted: 7/26/2019

  • Very professional service.

Posted by: Robert & Sybil Martino
Posted: 7/24/2019

  • I LOVED the fact that I could drop off Bentley for an appointment and come back later to pick him up. This was very convenient since it is too hot to leave dogs in car while doing other errands. We come to Cville about once a week to do grocery shopping, etc. so this came in very handy. GREAT IDEA! Wish I’d known about it earlier. ;o)

Posted by: Ken & Susan Musi
Posted: 7/19/2019

  • Everyone is a joy to work with there.

Posted by: E J Johnston
Posted: 7/19/2019

  • Becky is the best!! And I rely on Dr. Haynes to keep Izzy on track!! Thanks so much for your professionalism and TLC in your treatment of Izzy and Gracie.

Posted by: Anthony Rodrigues
Posted: 7/17/2019

  • Dr. Haynes and team were fabulous during our visit with Elsie

Posted by: Brenda and Sol McCauley
Posted: 7/11/2019

  • I have nothing but great things to say about Tequila and my vist. I have been a customer for over 35 years and my experience past 100 percent. Thank each and everyone for your kindness love of animals. You are the best. Brenda McCauley

Posted by: Thea and Scott Medvetz
Posted: 7/10/2019

  • Very nice friendly folks. Very thorough exam. Highly recommend.

Posted by: Elizabeth and Tim Waterbury
Posted: 7/7/2019

  •  I really appreciate going over the expected charges ahead of time, and having choices on timing. I also like being checked out in the room—- it’s lower stress on the dogs. Thanks guys!

Posted by: Manuel Rivera
Posted: 7/5/2019

  • Great!!!! Maximus loved his first visit and I was surprised how well behaved he was with the doctor and Dr.Haynes was perfect could not have asked for a better experience.

Posted by: Linda Underwood
Posted: 6/27/2019

  • I would go no where else unless recommended by AVHCC !

Posted by: Andy & Sheryl Lawson
Posted: 6/25/2019

  • Everyone always greets us so warmly. The level of care and attention we receive is top notch. It is obvious that the individuals at Albemarle Veterinary Health Care Center truly enjoy working with and helping animals. It brings us great comfort to know we are in the hands of a dedicated and caring team.

Posted by: Steven & Judith Wasserman
Posted: 6/24/2019

  • Dr. Freedman & Aimee Miller gave Livia the very best of care. We appreciate you all so very much!

Posted by: Kristin Kelly
Posted: 6/23/2019

  • I am a new client of the practice. Dr. Freedman took the time to not only get to know Louie, his history of trauma, and specific questions about his current problem, but he asked about me, as well. Very personable. A follow up phone call the next day for suggestions of how I could feel more a part of the CVille community, was over and beyond. I think I’ve found Louie and Molly’s new doctor and maybe even a new friend for me. :o)

Posted by: Michelle Gunzelman
Posted: 6/23/2019

  • Love that the techs get on the floor to make my dogs at ease.

Posted by: Pam Phipps
Posted: 6/22/2019

  • Great staff!!!

Posted by: Virginia and Sonny Payne
Posted: 6/20/2019

  • Great place to go for my little Alli

Posted by: Cindy and Stanley Durtan
Posted: 6/19/2019

  • We felt that Lovey was welcomed and well cared for, thank you!

Posted by: Erika Gennari
Posted: 6/13/2019

  • The vet tech who cleaned out Phoebe’s ear was outstanding- calm, thorough, and reassuring. Phoebe’s ear is much better already, and I credit her with this improvement.

Posted by: Carolyn and John Miller
Posted: 6/12/2019

  • We have been using Albemarle Veterinary Health Care Center and Dr. Freedman for nearly 30 years. They have cared for our three German Shepherds. They have always provided excellent care to our dogs and been supportive of us when we have gone through health problems for the dogs. There are no improvements to recommend, just keep up the excellent work.

Posted by: Reba and Gordon Jones
Posted: 6/12/2019

  • I am very pleased and happy with them. They are wonderful and caring. I cannot say enough for the way they care for my puppies they both have had surgeries which turned out perfect. They are the Best

Posted by: Elizabeth Diamond
Posted: 6/12/2019

  • We love Dr. Freedman. He is patient and immensely knowledgeable. He explains complex medical conditions without talking down to us. His tone is reassuring; he is so experienced that he makes it look easy! He does not perform diagnostic tests unless, according to his intuition (highly developed and always accurate) it is absolutely necessary. In our case, he completed a full exam of our cat’s inner ear, but only because we insisted. We were thrilled to learn we have nothing to worry about. We have total confidence in Dr. Freedman and his care of our kitty.

Posted by: William and Doris Vaught
Posted: 3/27/2019

  • We, my wife and I were very happy with the service we received and looking forward to bringing Max in soon for him to be fixed also. The entire staff was great!

Posted by: Elizabeth and Charles Cope
Posted: 3/21/2019

  • As someone who has visited many vet clinics around the country I can say this practice is exceptional! On our first visit to the Albemarle Veterinary Health Care Center my dog and I were greeted warmly and treated with the utmost respect and kindness by Dr. Freedman and all of the staff members. Dr. Freedman took a great deal of time talking with me and examining my dog to gain a thorough understanding of the situation. His immense knowledge and expertise were apparent and led to a good diagnosis and treatment plan which were all carefully explained to me. My dog who is very intuitive and reserved when meeting someone new seemed to fall in love with Dr. Freedman upon first sight, and he was incredibly gentle and loving to her. I left the office feeling very positive, grateful and hopeful.

Posted by: Pam Phipps
Posted: 12/17/2018

  • EXCELLENT VETERINARY OFFICE! Whole staff goes above and beyond ! Merry Christmas too all love Pam and Lucy!

Posted by: Sarah and Joe Warner
Posted: 11/23/2018

  • I am new to the Charlottesville area and was recommended to Albemarle Veterinary Health Center by a neighbor. She raved about them so I thought I would give them a try. I’m so glad I did! Dr. Farah Haynes and her assistant Morgan were both so friendly and knowledgeable. I have an Australian Cattle dog that is very fearful and can be nippy when frightened. This made me nervous about starting with a new vet. However, they were both so kind and patient with her. Dr. Haynes took a lot of time to get to know my dog, Willow, so she could help me address some areas of concern. The entire process was enjoyable from start to finish. Super friendly staff at the front desk as well! I left feeling relieved that I had found a great new Veterinary Center for my dog.

Posted by: Andre Stroman
Posted: 11/9/2018

  • We absolutely love the Doctor and the staff at Albemarle Vet. They took care of first boxer Sasha when she was here. They all are so sweet and kind to us everytime we have have an appointment. They greet our little Kelahni with so much love. She enjoys her visits as well. Thank you so much for being a special part of our family. Much love, Fred and Andre

Posted by: Cynthia Kinnier
Posted: 5/22/2018

  • Abbey came in for her yearly check up and vaccines for life program that Ablemarle Veterinary Health Care has. She was also having terrible allergies as she usually does at this time of year.. They were very understanding in working with me in my budget to help Abbey!

Posted by: Julie Bragg
Posted: 5/23/2018

  • Zeba says thank you Dr Feedman….and thank you to Emily A and Cherish……..see you again in 6 months

Posted by: Amber Campos
Posted: 5/15/2018

  • I highly recommend this vet! They are always so welcoming and wonderful with my pup who tends to be a little excited and very active! They are accommodating and very knowledgeable. I trust them to take care of my pet as if it were their own!

Posted by: Brenda and Gregory Stephens
Posted: 5/15/2018

  • We are very pleased with the services you provide at your facility. One thing I wish you did was house our babies when we a place for them when we go out-of -town because your staff is so caring and loves our babies as if they were their own…

Posted by: Lisa Devine
Posted: 9/9/2015
Comments: Cherish– Thank you so very much for helping us with getting Bosco’s updated microchip information faxed to Home Again on our last visit. I called today and confirmed that our information is now his contact info. It FINALLY feels like he is truly OURS! You are the best! We appreciate all you, Dr. Freedman, Ashleigh and Aimee and the rest of the wonderful staff at Albemarle Veterinary Health Care Center do for us every time we visit.

Sincerely, Lisa, Vince and Bosco Devine (Buster, Biscuit and Bella too)

Posted By :    Anne Shelton
Posted :    6/3/2014
Comments :    I recently acquired a very young kitten to wean until he could be adopted. Dr. Nortmann was very helpful and supportive in answering all my questions and conquering an early eye infection (the kitten was two weeks old at the time of the vet visit). The entire staff at Albemarle was very supportive and held a genuine love for animals. Though I don’t currently own a pet of my own, I have recommended several friends to Albemarle and will continue to do so.

Posted By :    Vince & Lisa Devine
Posted :    12/11/2013
Comments :    We drive 180 miles round trip to see Dr. Freedman although there are many veterinarians near us. He simply is the best around. He has performed double knee surgeries on one of our dogs using the most current methods, he has performed surgery on our other dog and finally treated our oldest dog who had bladder cancer with the most current chemotherapy treatments which extended his life from 3-6 mo, to 6-10 months–which we are very grateful. Everything that is said about him and this staff in other comments is absolutely true.

Posted By :    Jennifer Hogg & Tom Packett
Posted :    10/6/2012
Comments :    When we moved to Charlottesville in 1999 with our 10 month old Boston Terrier, we found Dr. Freedman’s office because it was physically close to our new home. Over the 13 years that we have been with Dr. Freedman and Albemarle Veterinary Hospital, we have become emotionally close to Dr. Freedman and his staff. Each staff member cares about your pet and you. Dr. Freedman is professional, knowledgeable and kind. When our dog presented with extreme symptoms and Dr. Freedman was not completely sure of a diagnosis, he worked diligently to find the experts and consult them. As a result, we were able to enjoy almost three more years with our beloved pet. We highly recommend Dr. Freedman to anyone who asks about veterinary care in Charlottesville.

Posted By :    Linda Harrison
Posted :    8/13/2012
Comments :    Dr. Freedman has treated our Golden Retriever, Katie, since she was four months old. Katie is now 10, and she loves the care she gets at Albemarle Veterinary Health Care Center. Dr. Freedman has always been wonderful to her and to us, her guardians!

Posted By :    Dee Parsons
Posted :    11/10/2010
Comments :    I found Dr. Freedman’s office through a search on the internet. Our 6 year old Chocolate Lab, Peyton was suddenly paralyzed in her rear quarters and the local vet was unable to find the cause. Within 15 minutes of arriving at Dr. Freedman’s office, he told us that she had suffered a FCE (fibrocartilaginous embolism) most likely from an injury to her pelvic bone two years earlier. He spent two days with her, developed a plan of rehab, and sent her home with a plan for recovery. Peyton is a complete dog again! We are so lucky to have the access to such to a competent and caring vet. I must also say that the cost of treatment was very competitive. My husband and I remain grateful to Dr. Freedman and his staff. The 1.5 hour drive each way was well worth it!

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